Fulfillment and Refund Policies

Refund Policy

We are committed to ensuring our customers are satisfied with our services. Please review our refund policy carefully:

Eligibility for Refunds: Refunds may be issued for services not delivered as promised or due to errors caused by us.Requesting a Refund: To request a refund, please contact us within 14 days of the transaction at [your email address]. Provide your order details and the reason for your request.Non-Refundable Services: Certain services, such as completed consultations, software integrations, or other specified non-refundable services, are not eligible for refunds.Processing Time: Refunds will be processed within 7-10 business days after approval. The funds will be credited back to the original payment method.

Cancellation Policy

We understand that plans change. Our cancellation policy is as follows:

Service Cancellations:Cancellations made at least 48 hours prior to the scheduled service are eligible for a full refund or rescheduling.Cancellations made within 48 hours of the service date will incur a 25% cancellation fee.How to Cancel: To cancel a service, please email us at [email protected] or use the contact form on our website. Include your order details.

Delivery Policy

For digital and software services, our delivery policies ensure clarity and timely access to the purchased services:

Service Delivery:Upon successful payment, access to digital products, software, or services will be provided within 24-48 hours unless otherwise specified.Delays: In case of unforeseen delays, customers will be notified promptly.Delivery Methods: Access credentials, links, or other digital materials will be sent via email to the address provided during purchase.

Revisions and Changes

We strive to meet your expectations. Revisions and adjustments to our services are handled as follows:

Requesting Revisions: Customers may request revisions within 7 days of service delivery.Limitations: Revisions are limited to the scope outlined in the original agreement.Additional Fees: Changes outside the original scope may incur additional charges.

Contact Us

If you have questions or concerns about our fulfillment or refund policies, please reach out to us:

Email: [email protected]

Phone: +46734118878

Address: Högbovägen 1I 227 28 Lund, Sweden